Return Policy

This Item Is Eligible For Replacement, Within 3 Days of Delivery, in the Unlikely Event of Damage, Defective or a Different Item is Delivered to You, You Can Eligible for Free Replacement. Mail to Andhrakndapalli@Gmail.com

Please Keep the Item in Its Original Condition, With Brand Outer Box, Mrp Tags Attached, User Manual, Warranty Cards, and Original Accessories Inmanufactuere Packaging for a Successful Return Pick-up.

We May Contact You to Ascertain the Damage or Defective in The Product Prior to Issuing a Refund / Replacement

MARUTHI TRADERS DIRECTLY MANAGE TO DELIVER OF THE PRODUCT.

Refund Policy

  • The buyer (that is you) understands and accepts the fact that you are entering into all legal agreements with Maruthi traders ( ANDHRAHANDCRAFTSKONDAPALLI.com) which is enforceable with either a seller or Maruthi traders to purchase the items
  • On the website, the approved billing gateway the same becomes applicable even to the customers who choose cash n-carry is not accepted presently. (‘ cash on the delivery method to settle payment for the product selected ( to buy)
  • The buyer understands that any expenses towards taxes( GST and igst ) or any other charges that may become applicable shall be paid at the time of receiving the product or during purchasing the product on the Maruthi trader’s site.
  • As a buyer, you understand fully that the products ordered are hand-crafted and can vary in color, appearance, etc., no claim with regard to the same can be made or the product returned to Maruthi traders.
  • In case the product differs grossly from what is displayed you (buyer) can raise a request on the website within 3 days of the delivery with copies of the product and differences identified. No differences arise from selling the products thru cash and carry
  • The products can be returned within 7 days to Maruthi traders. And cash n carry products are not eligible for refund and return products received after this period or claims raised after the period mentioned will not be entertained.
  • Order errors not accepted by Maruthi traders before shipment it will be canceled order, otherwise, the item is delivered to the shipment at the time
  • The Maruthi traders deducted courier and bank charges deducted the amount( from buyer’s paid amount). The balance amount will be payable within 7 days to the buyer excluding Sundays and holidays.
  • Domestic Indian customers (buyers)can return the damaged, or different order received items or wrong item received against your order can return the products within the period mentioned above using appropriate Packing so as not to damage the product to the address from where it was sent.
  • Maruthi traders, the amount shall only be paid in Indian currency and no interest or any other charges or claims shall be paid.
  • If you fail to provide notification/confirmation of receipt or non-receipt of an item within 7 days of the expiry of the delivery
  • time prescribed in the above. It shall be understood as a deemed delivery with respect for that transaction, and the transaction price shall not be refunded. In the case of cash-on-delivery transactions, the company will update the shipment delivery status on a periodic basis and the buyer is not required to confirm receipt of items.
  • Maruthi traders shall provide the dispatch details on the website within (7) days from the payment confirmation or within such timelines as may be agreed upon between the buyer and seller on the website.
  • the company may its sole discretion may cancel the transaction and refund the transaction price ( if paid).
  • all payment for a refund of the transaction price (for products ) shall be as follows and in accordance with
  • the provisions contained herein and applicable law in India, particularly the directions issued by the reserve bank of India
  • from time to time for opening and operation of accounts and settlement of payments for electronic payment
  • transactions involving intermediaries dated 24 November 2009.
  • expect payment on the delivery transaction, refund, if any, shall be made at the same issuing bank from
  • where the transaction price was received.

BY USING THIS WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY POLICY, MARUTHI TRADERS ( A BRAND ENTITY OF ANDHRAHANDCRAFTSKONDAPALLI RESERVES THE RIGHT, IN OUR SOLE DISCRETION, TO CHANGE, MODIFY, ADD, OR DELETE PORTIONS OF THE TERMS OF THIS PRIVATE POLICY AT ANY TIME